How many users can access Omega MES?
Omega MES supports multiple users — your team members can access the system with different permission levels, so everyone sees exactly what they need.
What kind of support do you offer?
We provide customer support in Hungarian and English via email, online help desk, and a ticketing system. In addition, tutorials and user guides are also available.
What’s your refund policy?
We offer a 14-day money-back guarantee on your first subscription if you’re not satisfied with the system.
How do I get updates?
Omega MES is cloud-based and updates automatically, so you always have access to the latest and most secure version — no manual updates needed.
What is Omega MES built with?
Omega MES is a fully custom-built system using modern web technologies — ensuring fast performance, stability, and scalability.
Will you add new features or modules?
Yes! We continuously improve Omega MES based on customer feedback. New features, modules, and integrations are regularly added through updates.
What is Omega MES and what is it used for?
Omega MES is a cloud-based production management system designed specifically for small businesses. It helps make production more transparent, reduces administration, and increases efficiency.
Who is Omega MES for?
It’s ideal for small and medium-sized manufacturing companies looking for a modern, easy-to-use digital solution to manage their production.
How long does it take to implement the system?
The system can be up and running within a few days. There’s no need for lengthy implementation or complex IT infrastructure.
What devices can I use it on?
Omega MES is fully cloud-based, so you can access it from any device with an internet connection – desktop, tablet, or even mobile.
What languages is customer support available in?
We offer customer support in Hungarian and English, so you can get help in the language you’re most comfortable with.
Additionally, our user documentation is available in German and Swedish as well.
How does the subscription work?
We offer flexible, monthly subscription plans, so you can choose the package that best fits your current business needs.
How can I subscribe to Omega MES?
To subscribe, simply choose the plan that best suits your needs from our pricing options and click the “Subscribe” button. You will be redirected to our secure payment page where you can complete the purchase using your preferred payment method.
Can I start using the system right after payment?
Yes! Your account will be activated immediately after a successful payment, and you’ll have full access to the features included in your chosen plan.
How does the subscription renewal work?
Your subscription will automatically renew at the end of each billing cycle (monthly or yearly) to ensure uninterrupted service. You’ll receive an email notification before the renewal.
Is there a free trial available?
Currently, we do not offer a free trial. However, you can choose a monthly subscription to try the system with minimal commitment, and switch plans anytime.
How to Purchase (Step by step)
1. Choose a Plan
Go to the Pricing page and select the plan that best fits your needs (e.g., Basic, Advanced, or Pro).
Click the “Get Started” button.
2. Enter Billing Information
Fill in your billing details (company name, tax number, address, etc.) required for invoicing.
4. Select Payment Method
Choose your preferred payment method:
Credit or debit card (Visa, MasterCard, Maestro)
5. Complete Payment
After reviewing your details, finalize your order. Payment is processed securely via Stripe, a globally trusted payment platform that complies with international standards.
6. Instant Access
Once payment is successful, your subscription is activated immediately. You can log into OmegaMES and start using all features included in your plan.
7. Invoice Download
An invoice is automatically generated and sent to your email. You can also download it anytime from your account dashboard.
What payment methods do you accept?
We currently accept the following payment methods:
Credit or debit card (Visa, MasterCard, Maestro)
Will I receive an invoice?
Absolutely. An invoice will be automatically sent to the email address you provided during registration, and you can also download it anytime from your account dashboard.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account. After cancellation, your access will remain active until the end of the paid period, and no further charges will be made.
Is the payment process secure?
Yes. All payments are processed by Stripe, a globally trusted and secure payment provider. Stripe is fully compliant with PCI-DSS (Payment Card Industry Data Security Standard), ensuring that your payment details are encrypted and protected throughout the transaction.
How can I log into the system?
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